Evaluation of Computerized Based Health Care Facilities Management System in Khartoum Dialysis Centers

Abstract

The topic of this research focus on the effect of using computer based systems in managing healthcare facilities , and the extent to which they benefited from the advantages they avails. Standing of Sudanese hospitals and healthcare facilities on old-fashion tools and techniques for generating information about their various aspects considered as the main problem. Moreover research aims to aware the employee in these hospitals and healthcare facilities about the benefits of applying the computer-based management system and address the current techniques used for optimizing hospital performance. Descriptive and analytical methods were used to analyze the data collected from a sample of 50 respondents working different healthcare facilities in Khartoum (specially dialysis centers) was surveyed using questionnaire. The research arrived many findings most important are: the healthcare facilities are – to some extent – apply computer-based systems in managing their general activities, however, less than half of the surveyed healthcare facilities have a computer-based database for their patients’ records, based on hybrid databases models [DDM and CIPDM], as well as, centrally integrated physical database models [CIPDM] and distributed database models. Also, one thirds of the surveyed healthcare facilities apply database management systems – DBMS, and the type of architecture used in building these system are hierarchical DBMS, object-oriented DBMS, relational DBMS, and a text-oriented DBMS. The research recommends more focus on exploiting and bring-about the benefits of applying computer-based management system in healthcare services, and the need for staffing more information and communication technologies[ICT] personnel in healthcare industry to professionally contribute in the application and use of these system, and lastly more research should be conducted to comprehensive to state the extent to which healthcare facilities can benefits from using computer-based systems.