Abstract:
This descriptive case study was conducted in in Nano for Measurement
and Calibration Center, Khartoum State- Sudan to assess the impact of
accreditation on laboratories performance regarding ISO/IEC 17025:2017
during the period from November 2020 to March 2021. A questionnaire
was used as data collection tool to achieve the study objectives. Thirty
four questionnaires were distributed to all laboratory employees in Nano
for Measurement and Calibration Center. All laboratory employees were
responded with percentage of (100.0%). The data were analyzed using
Statistical Package for Social Sciences (SPSS); the methodology used
was the descriptive correlation by using Chi-square test. The study
showed that there was a statistically significant relationship between
accreditation and validity of results issue by laboratory. The study
reflected that there was a statistically significant relationship between
accreditation and the performance and efficiency of employees. In
addition to, there was a statistically significant relationship between
accreditation and customer satisfaction. The study revealed that there was
a statistically significant relationship between accreditation and financial
returned to the laboratory. The study concluded that accreditation
improved laboratories performance regarding ISO/IEC 17025:2017 in
Nano for Measurement and Calibration Center, Khartoum State- Sudan.
