Abstract:
The main purpose of this paper is to determine the role of strategic management as a quality criteria in organizational learning and the case study is Sudatel group Inc. This paper has investigated the existing level of organizational learning practices in the company.
The review of literature revealed the definition of strategic management as a quality criteria and its process. and strategic direction as it's currently stated on ISO 9001: 2015 .Also it explained the organizational learning as a state whereby an organization attempts to understand the recent changes and acquire information on the recent trends and changes within the market.
This paper consisted Introduction, Literature review and Research. A descriptive analytical approach was used in conducting the research, it depends mainly on data collected from primary sources through distributing of 40 questionnaire to employees and managerial staff of the Sudatel Group of which two sample were returned invalid makes the total of 38 valid sample.
The study showed encouraging level of the effectiveness of the strategic management as a quality criteria in organizational learning processes. Finally it recommends some tip points for the company to take care of, to achieve the maximum benefits of strategic management in organizational learning.
