Abstract:
The study aimed at highlighting the extent of using project management tools and techniques and
their impact on project effectiveness. The study samples comprising of both project managers
and operation management levels in Khartoum State private construction firms. The study used
the simple random sample, which consisted of 62 respondents (20% of the study population).
The study distributed 70 questionnaires to gather its data; whereas the response rate was 88.6%.
Based on data gathered, the study adopted the descriptive and the analytical methods using
Alpha Cronbach coefficient, Chi-square test, and correlation tests for testing the study
hypotheses. From the analysis conducted on the gathered data, it was found that using project
management tools and techniques significantly contributes to project effectiveness in terms of
customer satisfaction and improving project performance effectiveness. Furthermore, although
there is a positive relationship between using project management tools and techniques and
project effectiveness, but the study found that 54.8% of organizations do not use them; besides
lacking adequate awareness of the project management methodologies and its practices. Also,
those organizations, which use them, either do not use them properly, or use them without
knowing their impact on the effectiveness of their projects.