Impacts of Awarding Certificates and Grants on Managing People

Abstract

Many business organizations are actively seeking ways in which they can improve and provide value for the services they offer. Given that competition has increased over the past decade, Fisal Islamic bank made efficiency and quality their principal competitive priorities. For this reason, Fisal Islamic bank has introduced quality systems, which have enabled them to systematize and improve their internal processes. Nevertheless, there is little evidence to show the impact of implementing certified quality systems on managing people. Therefore, this research will attempt to examine the Impacts of Awarding Certificates and Grants on Managing people. The literature was being reviewed to give some linkage between the Certificates and Grants and Managing people. Quantitative methods have been used in this research. Data were collected from the submission documents. Also, questionnaires were collected and analyzed throw branches under study in March 2015 to validate the level of Managing at Fisal Islamic bank Sudan to examine the impact of the Certificates and Grants and Managing people. Results from questionnaires showed positive impacts on managing people process, the researcher would recommend organizations extensively continue the practices and application of Quality Certificates and Awards to improve the