Abstract:
Petroleum companies invest large amount of resources to build and run
production and exporting facilities. To make the best use of these facilities
along their life span, it is essential to adopt an effective maintenance
management systems and practices to get the desired outcome.
The purpose of this study is to develop a better understanding of
“Maintenance”, and “Maintenance excellence” as a way of continuous
improvement for maintenance management. The specific objective of the study
is to explain how to get sustain maintenance performance improvement by using
a maintenance excellence model.
The study is conducted as “a normative case study” in Pipeline division of
GNPOC-Sudan. The data used is from the year 2011 and prior using the
Tompkins Excellence Model in year 2011.
The research problem is that the company needs to maintain its valuable assets
and it should find a way to adopt world best practices in maintenance. What are
these best practices? How far the current situation of maintenance from these
best practices? What to do to reduce the gap between the current performance
and the excellent one? Data collected by using the 18 forms provided by the
model as a questionnaire, which cover the 18 sections of best practices
according to “Tompkins Excellence Model”, firstly making self-assessment for
GNPOC performance, secondly analyzing the data to assess the gap to ideal
performance by getting areas for improvement, then using RADAR graph to
show targeted sections, and finally using DMAIC as improvement tool for each
of the areas for improvement in lower grade sections.
The main result is that the company achieved 1045 points out of 2000 points
which is 52.3% that means GNOPC pipeline department maintenance level is
BELOW AVERAGE.10 out of the 18 sections achieved lower than 60% in their
current rating in the scale. The main conclusion is that the future impact if
maintenance in GNPOC continued to work in this level, is that plant reliability
will decrease, downtime will increase, cost of maintenance will increase,
equipment uptime will decrease, and eventually the unit transportation cost will
increase leading to decrease in profitability of the business and lowering the
financial return on asset investment This study can be used in maintenance
sections and departments in public or private sector with some modification in
criteria to suit organization activities.
KEYWORDS:
Maintenance, Maintenance Excellence, Maintenance Performance Measurements,
Maintenance Excellence Model, Maintenance Improvement.
