Measuring Management Performance in Educational Organizations in Sudan Based on the (Efqm) Excellence Model: Conceptual Framework

Abstract

Performance improvement is high on the agenda of most organization around the world and with the growing number of improvement models now available care has to be taken to adopt an approach that will yield the most attractive return on investment. The EFQM Excellence model is a non-prescriptive framework for continuous quality improvement that can be used by any kind of organization, regardless of sector, size, structure, or maturity. The essential elements that constitute the EFQM are the fundamental concepts of excellence. EFQM Excellence Model is one of the self-assessment tools helping companies in regularly questioning their own activities and results of activities and determining strong and weak points. The main aim of this paper is to declare the impact of implementation EFQM excellence model on Educational organizations, and explained the role of European foundation for quality management, how to move organizations toward excellence through utilizing continuous improvement and total quality philosophy, and also investigate the relation between results of basic performance, leadership, partnership and resources, and process parameters of a company operating in Educational organization especially Higher education sector.