Abstract:
Enterprise Resource Planning (ERP) is an integrated software solution. The purpose of this research it is provided as a package comprising different modules, such as Accounting, Human Resources, Material Management, Sales and Distribution and Production Planning. This research aimed to determine the problems that affected to implementation ERP system in Giad, in Realization phase, Transition phase and Operation phase. Methodological used through a mix of quantitative and qualitative data in terms of questionnaire and exploratory study with ERP team to specify the main aspects that facing implementation ERP in GIAD. Thus, this study seeks to identify the key success factors that faced to implementation ERP in Realization, Transition and Operation phase. This research is also focuses on the problems facing the different modules in the ERP implementation phases. Number of a survey questionnaire Distributed (74) samples, the response rate (83.8%). Results suggest that this relationship was positive for TMGS, BPRE, TESK and MOPR, but was not supported the PSC and IMRO in Realization phase, positive for TMGS, PSC, BPRE, TESK and MOPR, but was not supported IMRO in Transition phase and positive for IMRO and MOPR, but was not supported TMGS, PSC, BPRE, and TESK in Operation phase.The Theoretical Implications In Realization phase TMGS, BPRE, TESK and MOPR, in transition phase TMGS, PSC, BPRE, TESK and MOPR and in Operation phase only IMRO and MOPR are affect to implement ERP system. The results show the practice implications in perception of the ERP system that avoid to integrated all business processes are work together in one database. Future research work will continue to Study the Key success factors facing implementing ERP system in different organization business, Study the impact of implementing ERP System for organizational structure, Study the influence of ERP implementation for business procedures and Study the influence for the post-implementation ERP system in multi-companies
