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Please use this identifier to cite or link to this item: https://repository.sustech.edu/handle/123456789/20577
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dc.contributor.authorMohmmed, Afraa Ahmed-
dc.contributor.authorIbrahim, Siddig Balal-
dc.contributor.authorAli, Abdel Hafiez-
dc.date.accessioned2018-03-27T09:23:59Z-
dc.date.available2018-03-27T09:23:59Z-
dc.date.issued2017-12-01-
dc.identifier.citationAhmed Mohmmed, Afraa. The Impact of Service Quality on the Customer Loyalty in Sudanese Banking sector/ Afraa Ahmed Mohmmed, Siddig Balal Ibrahim, Abdel Hafiez Ali.- Journal of Economic Sciences .- vol 18 , no 2 .- article .en_US
dc.identifier.issn1858-6740 1858-1858-6740 1858-6740-
dc.identifier.urihttp://repository.sustech.edu/handle/123456789/20577-
dc.descriptionarticleen_US
dc.description.abstractThe main objective of this study is to investigate the effect of service quality on customers loyalty in the Sudanese banking sector. The study model was built depending on the social exchange theory, hypothese were deducted from this model and tested on 364 customers in thirty-four banks based in Khartoum State through using a non-probability sample. The results of the study showed that the quality of the service has a significant impact on the customer attitudinal and behavioral loyaltyen_US
dc.description.sponsorshipSudan University of Science and Technologyen_US
dc.language.isoenen_US
dc.publishersudan university of science & technologyen_US
dc.subjectService qualityen_US
dc.subjectCustomer loyaltyen_US
dc.subjectattitudinal loyaltyen_US
dc.subjectBehavioral loyaltyen_US
dc.titleThe Impact of Service Quality on the Customer Loyalty in Sudanese Banking sectoren_US
dc.typeArticleen_US
Appears in Collections:Volume 18 No. 2

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