The Impact of Applying the Standards of Total Quality Assurance in Teaching English Language to the Students in the Secondary Schools of Khartoum State

Abstract

The research aims to investigate the application of Total Quality Assurance in the teaching of English language in the Sudanese secondary schools. In research methodology, the researcher has used the descriptive approach, three questionnaires as tools for data analysis and the software program (SPSS) for the statistical treatment of data. Research population consists of (155) respondents. They are school-administrators, teachers of English language and inspectors of English language. All of them work in the secondary schools at Althawrat Locality/ Omdurman/ Khartoum State/ Sudan. (90) respondents have been randomly chosen as research sample (30) from each of the three groups of respondents. According to the assessment- procedures of Total Quality Assurance, each group of the respondents has given opinions about the other two groups, and in this way, the application of Total Quality Assurance in teaching of English language in the Sudanese secondary schools, has been investigated. The most important results include: EFL teachers, EFL inspectors and the principals, do not apply the guidelines of Total Quality Assurance in English language teaching in the Sudanese secondary schools. The most important recommendation is: to draw the attention of the educational authorities to its significance so they may communicate with the concerned governmental bodies for funding and consequently plan for the various requirements of its implementation. There are suggestions for future research including topics about: adapting the job-description for school-administrators according to the requirements of Total Quality Assurance, designing training program for inspectors and teachers of English language based on the requirements of Total Quality Assurance.