ROLE OF LEADERSHIP ON EMPLOEES RESULTS ACCORDING TO EFQM MODLE

Abstract

The purpose of this study was to investigate the role of leadership on employee’s results according to EFQM model in Sudan mint company - Safat College of science and technology. The study population consisted of the personal from all department of the (Sudan mint company- Safat College of science and technology). The researcher used descriptive approach and system of statistical analysis and Chi-square to calculate the assumptions of statistical significance in the analysis of the questionnaire, which was distributed to a random sample of members of the (Sudan mint company- Safat College of science and technology).The analysis of the results showed that there are statistical significance indicators for the role of leadership in people results in Sudan mint company and Safat College of science and technology ,This study was conducted on a sample of (70) employees of both Sudan mint company and Safat College of science and technology Questionnaire designed as a tool to collect data. Results from the analysis of employee feedback showed high positive trends about the commitment of leaders on both Sudan mint company and Safat College of science and technology to setting the direction And Implement the EFQM framework, the study found that There is a high level of the commitment of the top managers in implementing the EFQM model framework increased the levels of performance and The leadership enhance their capabilities by effectively managing change. The study recommended a series of recommendations including that the both companies should concentrate more on implementing the model, managing change effectively and increase employees’ engagement, to achieve strategic objective and higher people results.