Core Banking Performance Evaluation Framework

Abstract

The Sudanese banking sector have already starting automating most of its business processes through modern core banking systems, however, the services provided by selected core banking systems don’t effectively satisfy some of current and future bank’s needs because these services are not evaluated perfectly. This research proposed a framework which defines a systematic method for evaluating and enhancing the performance of core banking system related to Sudanese commercial banks, where each attribute is calculated by reference to the related artifact and metric, and so for all other attributes. Thus, all attributes contributing to the calculation of the value of performance, so this study help organization to make an appropriate decision. The study focused in building quality model to evaluate the core banking systems. The study considered the attributes that related to the concept of quality model such as performance.There are many models to evaluate the quality systems, but there is such model dedicated to evaluate the quality of core banking system. We need to specify which model achieve maximum evaluation to give better performance. To build the model for quality evaluation of core banking system, quality attributeshave been selected, and then metrics are identified for each factor in the target system. The proposed model evaluated and the results show that it is more accurate and can help in enhancing the performance of core banking system.