Browsing Masters Dissertations :Total Quality Center by Subject "MANAGEMENT AND EXCELLENCE"

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Barriers Affecting of the Implementation of ISO (9001) Organization

Osman, Anass Mohammed Abdel Wahab; Supervisor, Saud Sadig Hassan Abdallah (Sudan University of Science and Technology, 2016-08-10)

The standard “ISO 9001:2008” is a way for an organization to manage internal and external customer satisfaction and demonstrate continuous improvement. In this observational cross-sectional study, we used ISO framework ...
A TEST OF IMPACT OF ISO 9001 ON SUDANESE BANKS

ABAKER, ATTIEB ABDURAHMAN ABDULNABY; Supervisor, ABBAS IBRAHIM A (Sudan University of Science and Technology, 2016-04-10)

Regard this study The performance of Certified Bank and Non Certified Banks measured comparing statistically three major performance indicator Customer satisfaction, Employee satisfaction and Operational effectiveness. To ...

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