Browsing Masters Dissertations :Total Quality Center by Author "Supervisor, - Abdelrahim Saad Omer"

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THE ROLE OF APPLYING TOTAL QUALITY MANAGEMENTON CUSTOMER SATISFACTION (Case Study: Sudan Civil Aviation Authority)

Mohammed, Maazza Hamdoun Ahmed; Supervisor, - Abdelrahim Saad Omer (Sudan University of Science & Technology, 2017-12-01)

This study was to identify the role of applying TQM on the achieving customer satisfaction on the Sudan Civil Aviation Authority (SCAA) . The study population consisted of the personal from all department of the SCAA and ...

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