Browsing Masters Dissertations :Total Quality Center by Author "Supervisor, - Abdelmutalab Ibrahim Abdelrasul"

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Role of implementing Hazard Analysis Critical Control Points(HACCP) in Food Safety and Customer Satisfaction - Case study: COFFTEA Company

Hamid, Hana Abdelbasit Abd Alla; Supervisor, - Abdelmutalab Ibrahim Abdelrasul (Sudan University of Science & Technology, 2018-03-14)

The fundamental aim of this thesis was to study the Role of implementing HACCP in food safety and customer satisfaction. HACCP is a tool to assess hazards and establish control systems that focus on prevention rather ...
The Role of Service Quality Implementation on Customers Satisfaction

Abdelfadil, Asma Mahmoud; Supervisor, - Abdelmutalab Ibrahim Abdelrasul (Sudan University of Science & Technology, 2021-02-01)

This research aimed to study the relationship between service quality and customer satisfaction in the National Medicines and Poisons Board in the Sudan. The main objective of this study was help to improve the quality of ...
Role of Training on the Provided Service Quality From the Perspective of Services Providers Performance in Sudan Case Study: GROSVENOR Services ltd. Company and REDCO Services ltd. Company

Al-Masrey, Alaa Hashem Sayed; Supervisor, - Abdelmutalab Ibrahim Abdelrasul (Sudan University of Science & Technology, 2017-01-01)

This study aims to study the role of Training on service quality from the perspective of direct service providers’ performance. Two independent variables are defined namely: induction Training and regular training as well ...

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