Abstract:
The objective of this research is to evaluate the role of implementing food safety management systems(FSMS) on the quality of dairy products, this study consist of two parts; part one questionnaire was built to show the impact of implementing FSMS on customer satisfaction, internal processes and marketing. In part 10 yoghurt samples from two dairy companies were taken for analysis to study the effect of FSMS on the physicochemical and microbiological quality of yoghurt. Descriptive and SPSS statistical software were used for analysis of data. The results showed that the Food safety management system application increase customer satisfaction and improve the internal processes and marketing also the FSMS application had great effect on the quality of yoghurt the company practiced the FSMS the quality of its yoghurt positively improved while the one that did not apply the FSMS the quality of its yoghurt is of lower quality.
.
