Abstract:
This study aims to determine the role of people involvement in applying
TQM in oil and gas sector with problem statement of not involving people
in decision making and strategies formulation about applying TQM , the
researcher used the analytical descriptive method and used questionnaire as
data collection tool from sample included the employees in the applicable
companies for the TQM in oil and gas sector, the sample (357) was
randomly selected from the total of population (4720), data was analyzed
statically by using SPSS software, the researcher concluded that:
People involvement in TQM affect positively in the organizational
performance and Top management commitment.
HRM strategies have significant role in support people involvement.
Based on these findings the researcher recommends with:
Enhancing the awareness of employees with the TQM application
and their responsibilities
Enhancing the process of decision making for people whom dealing
with the implementation process.
