An Expermental Study of E-Banking service channel with reference to mobile Banking in sudan

Abstract

This project is aimed to solve some of the problems encountered in banking processes of cost, networking, security, and various human factors problems, by applying mobile phone technology in E-Banking Services. The researcher hypothesized that there is an appropriate way of solving such problems by using E-banking service. E-Banking Services are electronic banking services that applies the “E-Banking Services Channels” to meet customer requirements and manage their non-cash banking transactions without the need to physically be present at the bank premises. Countless banking process could be achieved by using the E-banking services Channels. Mobile phones could be applied by customers to follow their account details, deposits, withdrawals according to their request. Modern Methodology has been used in this research. The techniques and tools that were used includes: interviews, written document such as data gathering documents, program flow chart, and Entity Relationship Diagram (E-R diagram). Where as the programming language determines that only verified and tested E-Banking Service Model will be forwarded in sending Information, etc. which require E-Banking Service Model of authorized person’s ages that used is Visual Studio.Net as a front-end design, and the Visual Studio.Net back-end addition to SQL Server to create Database. It was found that by applying this program, especially to mobile phones, time of the process was reduced, human errors were decreased, and security measures were improved as well. Not only that, but the service is available at any time and any place, at a reduced cost for the customer. I recommend that this program be applied in all banking systems, as it increases the efficiency and productivity of banking services.