Impact of Implementing ISO 22000 in Sudanese Food Industries by Internal Customers Perceptions

Abstract

The worldwide food safety management systems implementation and certification has significantly increased during the last few years, thus reflecting the importance that standards have assumed in some activity sectors. Coca cola factory made seeking quality system, HACCP and food safety their principal competitive priorities which have enabled them to provide positive trend in results. There is some evidence to show the impact of implementing certified food safety management system on the quality of good working environment and performance. Therefore, this research will attempt to the impact of the application of food safety management system could have on working environment and result performance. The literature was been reviewed to define the fundamental of ISO 22000 definitions and link it with the challenges and benefits of implementation and the basic frame work. Quantitative methods have been used in this research .data were collected from submission documents, questionnaires were collected and analyses throw branches under study in April 2015 so as to validate the positive trends in working environment ,technical knowledge ,skills and performance at coca cola factory to examine the impact of implementing iso22000 by internal customers perseptions. Results from questionnaires shown positive impacts on working environment and technical knowledge and performance in coca cola factory.