Implementation of Quality Assurance Programme in Radiology Departments

Abstract

Establishing and maintaining of quality assurance programme is a challenge, and a complex task especially in a newly started Radiology Department. Quality assurance (QA) is a consistent procedure designed to meet and exceed the costumer's needs and expectations. It's a process by which staff members work together to improve the work outcomes. It's a team effort on all levels of the organization, and every one has a role to act and play in quality improvement. In this thesis quality control tests are mainly done by the Bio-Medical Engineering Department and radiology department – according to the dept. policy- and the main QA indicator in Radiology Department i.e. reject film analysis are used for 15 months to establish Q. C. In Alrahba hospital Radiology Department which is a newly established Department in UAE (Aug. 2003). Monitoring and analyzing the results of the data collected illustrated a considerable improvement in the quality of the final results of the Radiology Department work.