The Impact of Implementation of ISO 17025:2005 on Laboratories Performance .Case study of :Central Laboratory, Khartoum Refinery Company Ltd, Khartoum State- Sudan

Abstract

This descriptive case study was conducted in Central Laboratory, Khartoum Refinery Company Ltd, Khartoum State- Sudan to assess the impact of implementation of ISO 17025 on laboratories performance during the period from May 2019 to December 2019. A questionnaire was used as data collection tool to achieve the study objective. Seventy three questionnaires were distributed to all laboratory employees in Central Laboratory in Khartoum Refinery, 65 of the laboratory employees were responded with percentage of (89.0%), while (8) were not responded. The data were analyzed using Statistical Package for Social Sciences (SPSS); the test used was Chi-squre. The study showed that there was a relationship between the working environment conditions and laboratories performance in central laboratory at Khartoum Refinery Company. The study reflected that there was a relationship between implementing documentation and control system and laboratories performance in central laboratory at Khartoum Refinery Company. In addition to, there was a relationship between the continuous improvement and laboratories performance in central laboratory at Khartoum Refinery Company. The study revealed that there was a relationship between meeting the technical requirements of ISO 17025:2005 and laboratories performance in central laboratory at Khartoum Refinery Company. The study concluded that implementation of ISO 17025:2005 have improvd on laboratories performance in Central Laboratory, Khartoum Refinery Company Ltd, Khartoum State- Sudan.