Implementation of the Integrated Management System and its Effect in Performance Results: The Mediating Role of Human Capital Efficiency in Electricity Sector

Abstract

Integrated Management Systems have a special attention, given an importance from its role of international recognition and increase business results and Human Capital Efficiency. Drawing on the resource-based view, the study constructed a conceptual model hypothesizing a positive effect of Integrated Management System In the presence of mediating role of Human Capital Efficiency. The research applied survey for data gathering from probability sample of Electricity Sector in Khartoum state the 153 useable returned out of 200 surveys was sent. The hypotheses tested by using Structural Equation Modeling analysis. The Findings demonstrate that Electricity Sector adopt Integrated Management System as suggested in conceptual framework through dimensions (Quality Management (ISO 9001) and Environment Management System (ISO 14001)) and Business Results through dimensions (Achieving goals and Customer satisfaction), and Human Capital Efficiency, and. The results provided evidence that Integrated Management System have a positive effect on Human Capital Efficiency. Study provide theoretical, practical implications and limitations were cleared.