The Impact of Communication in Co-structuring& Organizing the Teambuilding Process based on TQM Principles

Abstract

Applicably, communication as concept is a process, as definition is method, considered importantly high and roughly admitted as first level of concern within Insurance& financial organizations in Sudan. This Research is trying to study out the Impact of Communication in Co-structuring& Organizing the Teambuilding Process based on TQM Principles.

In furtherance, the researcher used a designed questionnaire distributed in September to November 2017, to three different organizations in the field of Insurance& Finance services in local market. The three organizations were (Central Bank of Sudan CBS, Al-Mutakhassisa Medical Insurance Company MMI, Sahel& Sahara Bank SSB). The research used simple random sample in selecting employees, to collect data the researcher distributed (100 forms), the first package targeted specifically (20) senior staffs of administrational managers and heads of departments, the second package of forms is spread out to (80) employees of other levels.

Suitably, The SPSS Programme (Statistical Package for the Social Sciences) is used to analyze the requested tests. The test of Correlation Coefficient (Pearson test) is applied and conducted systemically to analyze the research’s three hypotheses from 85 forms. The results showed& proved that communication have an impact on the process of team building although it’s regrettably showed a wide lack of awareness on the concept of TQM and principles inside all the three organizations.

The researcher is immensely recommended to activate and officiate the training programs purposely to reveal the impact of communication on building up teams based on TQM’s principles along with necessity to set a national strategy on the importance of raising-on the awareness about the benefits of applying TQM principles which will help in organizing& Co-structuring successful team building.