The Role of People Involvement in Applying Total Quality Management (TQM) in Sudanese Oil and Gas Sector

Abstract

This study aims to determine the role of people involvement in applying TQM in oil and gas sector with problem statement of not involving people in decision making and strategies formulation about applying TQM , the researcher used the analytical descriptive method and used questionnaire as data collection tool from sample included the employees in the applicable companies for the TQM in oil and gas sector, the sample (357) was randomly selected from the total of population (4720), data was analyzed statically by using SPSS software, the researcher concluded that:  People involvement in TQM affect positively in the organizational performance and Top management commitment.  HRM strategies have significant role in support people involvement. Based on these findings the researcher recommends with:  Enhancing the awareness of employees with the TQM application and their responsibilities  Enhancing the process of decision making for people whom dealing with the implementation process.