A proposed Framework for Evaluating the Quality of Websites

Abstract

The aim of the research is to provide a proposed framework for evaluating the quality of websites regardless of the nature of the services provided by the website. It is comprehensive in terms of its containment of the main elements of the evaluation, clarity through the possibility of using numerical values to measure indicators and flexibility through its applicability to all websites, regardless of nature of service provided. The elements of the proposed model of content quality, design, organization and ease of use provide a scientifically objective way of evaluating websites and E_ Services through the World Wide Web to improve the service provided, provide a reference and a guide for designers when designing new websites. The proposed model suggests factors that designers of websites should take into consideration when designing website.