قياس دور المتغيرات الديموغرافية على العوامل المؤثرة في إستمرارية برنامج إعتماد المؤسسات الصحية بالمملكة العربية السعودية (دراسة حالة: مستشفيات منطقة القصيم)

Abstract

The aim of this study was to identify the factors that affect the continuity of success in the application of local accreditation standards in Qassim- Saudi Aarabia (Central Board of Accreditation for health institutes CBAHI) in addition to identifying the knowledge of the hospital staff of these standards and the degree of their commitment and continuity in their application. The problem of the study is to answer the following main questions: What are the factors that influencing the continuation of success of CBAHI in Qassim regional hospitals? The study was based on descriptive methodology and a simple random sample. 620 single members were enrolled in the study society; they represent all employees of the accredited governmental health sector hospitals in Qassim region for the year 2017/2016 (82.3%). The results of the study showed that the success factors in the average depend on the knowledge of the employees, where they reached a mean of 4.48, the commitment of the hospital which reach a mean of 4.29 and the commitment of the staff which reached a mean of 4.15, and the scope of the staff attitudes which reach a mean of 3.98. These results generally referred to the factors of continuity of success, which were adopted by the sample individuals at an average of 4.25. The results of the study showed that there was a relationship between the factors affecting the continuity of success in applying the local accreditation criteria after continuous improvement. However, this relationship was partially supported. There is a positive relationship between employee knowledge, hospital commitment, employee attitudes and the program implementation criteria. The results showed moral positive relationship between the commitment of employees and after continuous improvement. The results of this study were considered as a conclusion of the continued success of the program, which the researchers failed to explore. The knowledge of employees came as the most important dimension that drives users to continue to succeed in the application of the program where the knowledge of employees was regarded as the internal work motivation. Based on the results of the study, the following recommendations were reached: - Conduct further studies on the continuity of the application of accreditation criteria to include broader dimensions than the dimensions dealt with in the current study. - To be aware of the importance of its application to provide a basis for the management of TQM in hospitals. - Increase the attention to the human element in hospitals and to pay their attention to the utmost importance of their training on the standards of local accreditation. - The CBAHI program which was applied in hospitals related to the study at a higher level requires the departments to strengthen those concepts and try to consolidate them significantly in the service providers at hospitals. - The need to promote capacity building programs relevant to the international accreditation concept and their input toward the improvement project of the hospitals concerned with the study.