SUST Repository
The Impact of Communication on Customer's Loyalty: An Empirical Investigation at Abha Private Hospitals (KSA)
JavaScript is disabled for your browser. Some features of this site may not work without it.
| dc.contributor.author | Osman, Hussein Omer | |
| dc.date.accessioned | 2018-03-27T09:48:52Z | |
| dc.date.available | 2018-03-27T09:48:52Z | |
| dc.date.issued | 2017-12-01 | |
| dc.identifier.citation | Osman, Hussein Omer.The Impact of Communication on Customer's Loyalty:An Empirical Investigation at Abha Private Hospitals (KSA)/ Hussein Omer Osman .- Journal of Economic Sciences .- vol 18 , no 2 .- article . | en_US |
| dc.identifier.issn | 1858-6740 1858-1858-6740 1858-6740 | |
| dc.identifier.uri | http://repository.sustech.edu/handle/123456789/20581 | |
| dc.description.abstract | This study aims to investigate the effect of communication on patients’ loyalty in Saudi Arabia private hospital located in Abha city. The researcher has used the descriptive analytical method. The participants of this study include (398) patients in private hospitals in Abha city. Linear regression analysis was carried out to analyze the data and results revealed that the independent variable (Communication) has a positive influence on (patients’ loyalty). Accordingly, the study most important recommendations call for hospitals management to strengthen their links with patients and give more attention for their patients complain. | en_US |
| dc.description.sponsorship | Sudan University of Science and Technology | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | sudan university of science & technology | en_US |
| dc.subject | Customer's Loyalty | en_US |
| dc.subject | Communication & Abha Private Hospitals | en_US |
| dc.title | The Impact of Communication on Customer's Loyalty: An Empirical Investigation at Abha Private Hospitals (KSA) | en_US |
| dc.type | Article | en_US |
Files in this item
This item appears in the following Collection(s)
-
Volume 18 No. 2 [39]
Share
