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معايير (1)
معايير التميز (1)
معايير نتائج الأداء (1)
مفهوم الذات (1)
مقياس جودة الخدمة (1)
منازعات (1)
نسبة الانقطاع (1)
نسبة نجاح المكالمة (1)
نظام إدارة الجودة (1)
نظام إدارة الجودة (الآيزو 9001: 2015) (1)
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