Abstract:
Patient satisfaction is summation of all the patient as expectations in a health
care setting and it is a human experience, appraised subjectively by an
individual, regarding the extent to which, care received has met certain
expectations.
This study was carried out to assess patient satisfaction during dental
examination in Khartoum Dental teaching hospital in order to identify the
impact of effective behavior of the care providers in the dental clinic on the
level of patient satisfaction. In this study a questioner was designed to
collect data from 60 patients and their relatives.
The study revealed that the patients were satisfied with radiologic services in
spite of less communication between patient andtechnologist; furthermore
risk factors did not expressed to patient prior to exam.
These data can be used for the welfare of the patient, the care provider and
the health care organization.