UNIFIED EMERGENCY SERVICE CENTER

Abstract

Information technology plays an important role in organizations that rely on information technology, which is based on the support of various departments in the organization depending on the different foundations and criteria specify to each department.The study addressed the problems faced the emergency systems in Sudan, a multiplicity of emergency numbers, the system is unite all emergency numbers in Sudan (ambulance, police and fire) in one number, by using the PBX device and the open source enterprise resource planning (OpenERP) to provides the integration of the emergency systems with each other. The study found a number of results: the unification of all emergency numbers in one number, register state information, the exchange of information between emergency departments, extract of the reports become accurate and easy. The study recommends to apply of the unified system of emergency in Sudan to help to deal with emergency situations betterand increasing awareness of enterprise resource planning system.