A Quality Evaluation Model for Educational Websites

Abstract

The main goal of this thesis was to propose a website quality evaluation model for academic websites to cover important factors that affect for quality of the educational websites. For this purpose, an extensive study of the literature on existing quality evaluation models, essential website success factors and criteria was made to identify necessary quality factors, sub factors and criteria. A new and improved quality evaluation model consisting of seven high-level quality factors (Functionality, Reliability, Usability, Efficiency, Content, Navigation and Design and Structure), hierarchically arranged into sub quality factors and criteria was designed. The proposed model was applied on an education website using questionnaire to evaluate the quality of website. The data from the questionnaire was analysis using MATLAB. The results of evaluating the education website showed that the website in general has a very good quality of Quality of information (content, design and structure) and usability, while having good quality in its functionality, reliability, efficiency and navigation features.