Evaluating the Impact of Using Web2.0 Technology on Enhancing the Knowledge Sharing Process

Abstract

As the technology continuous to advance, new technologies have emerged with the capability to revolutionize knowledge sharing practices. Web 2.0 exemplifies such new technologies, which provides dynamic way of interaction. In working environment, Web 2.0 technologies should support and enhance the interaction between the employees, therefore the main aim of this study is to evaluate the impact of web2.0 technology on knowledge sharing. An open source package for knowledge sharing was implemented and a questionnaire survey was conducted in Grater Nile Petroleum Company (GNPOC) as a case study, the results showed that the proposed system played significant role in enhancing the interaction between the employees. In addition, the study found that the proposed system played a significant role in facilitating the knowledge sharing between employees. Furthermore, the proposed system improved the accessibility and availability of knowledge to employees.