The Impact of Implementation of IATA Operational Safety Audit Program (IOSA) on Aviation Safety in Airlines

Abstract

The research studies the impact of implementation of IATA Operational Safety Audit Program (IOSA) on Aviation Safety in Airlines. The research takes Sudan airways as Case study; Ground Handling operation ssection which its activities include:Passenger handling, Baggage handling, Aircraft handling and loading and Load control. The research examines the effectiveness of implementation of IOSA program in Sudan Airways Company; ground handling section. And its impact on safety and performance of company and quality of service and products. The research explains the barriers and difficulties those are facing company when implementing the IOSA program. The study reflects the lack of implementation of IOSA program in Sudanese airlines which it is implementing just in Sudan airways; hence encourages other airlines to adopt the IOSA program throughexplained its benefits. the objectives of research are: identify the Impact of Implementation of IOSA audit programme in the airlines organisational performance, improve the quality of products & services in airlines organizations and ensure the continued safety and regularity of international air transport. The effectiveness measured through the test of hypotheses which involves fifteen statements. The first hypothesis there is an impact of implementation of IOSA audit programme on airlines organizational Performance. The second hypothesis there is no relationship between IOSA audit programme and quality of products and services improvement in airline.